NeWig respects your personal privacy, protects your personal data with confidentiality, and strictly abides by the regulations of the Hong Kong Special Administrative Region Law Chapter 486, the Personal Data (Privacy) Ordinance, and has established this policy to explain to you how NeWig collects, uses, discloses, and retains your personal data.

1) Collection of Personal Data

When you apply to us for services, we may evaluate and verify your personal data. In some cases, we will use generally accepted market practices to verify the information you provide, or check it against information previously recorded by us. In addition, we may also require you to present originals of personal identification documents and/or proof of address, etc., and the relevant information will only be used after verification.

The types of personal data we collect will depend on the nature of your transaction with us. We may collect your personal data:

a. When you use this website to book a service;
b. When you use this website to select and purchase products;
c. When you use this website to sign up for any of our activities; and
d. When you use this website to contact us.

We may collect your personal data from other sources, either ourselves or through any of our subsidiaries, affiliates, related companies, associated companies and/or companies jointly controlled by our ultimate holding company (the Group Companies), including:
a. Directly from you;
b. When you browse other websites operated by the Group Companies, use services or products provided by us or the Group Companies, or purchase from us or the Group Companies; and
c. Commercially available data sources.

In addition to any other details, we may also collect:
a. User registration data, including your name, title, contact number (mobile phone), postal address and email address;
b. Payment data, transaction and credit card data (if you purchase services or products from us);
c. Records of correspondence between you and us; and
d. Information about your personal or professional interests, demographic data, experiences with our products and services, and contact preferences in order to provide you with further information about our products and services.

All data about you collected by us, and data about you collected by the Group Companies, may be combined with other data about you held by us or any Group Company.

Please note that most of the products and services, marketing and promotional materials provided on our website are aimed at people aged 25-80.

2) Use of Personal Data

When you, as our customer or a visitor or user of our website, apply for and/or continue to use any service and/or product, you may need to provide us with personal data. If the personal data you provide is incomplete or incorrect, we may not be able to provide or continue to provide the services you need. We will always keep your personal data confidential. Our policies and practices regarding the collection, use, retention, disclosure, transfer, security and access of personal data comply with the requirements of the Ordinance and this statement. We may use and retain the personal data you provide for any of the following purposes, as well as for other purposes agreed upon by both parties from time to time or required by law:

We collect your personal data so that we can provide our products and services and conduct business. For example:

a. To provide you with various products and services, marketing and promotional materials, event information and online shopping items from us and/or the Group Companies;
b. To process and follow up on service calls, inquiries and complaints;
c. To contact you and respond to your inquiries or requests regarding administrative notices and communications regarding your use of this website;
d. To assist in the development of our future marketing purposes and/or joint promotion activities with third parties;
e. To verify the identity of users of this website; and
f. To obtain statistics on our users to analyze website usage to help further develop it.

Although you are not obliged to provide the data or information requested on this website, if you choose not to provide it, we may not be able to provide you with products and services, information, and marketing and promotional materials from our company or the Group Companies.

We will not sell or rent your personal data to third parties, or trade your personal data with third parties. We may disclose your personal data to other parties under the following circumstances:
a. Any third-party product and service providers who have formally obtained our authorization to use your personal data will assist us in our business development. Our third-party providers will be contractually bound and must use your personal data in accordance with the terms of our service agreement with them, and all laws and regulations applicable to the third-party provider's operating area.                    b. Agents representing us in the business we are engaged in.
c. Our group companies, so that you can obtain information about products and services provided by us or our group companies, and/or allow us and our group companies to provide products and services to each other in our respective businesses.
d. In circumstances where we need to protect and defend our rights and property.
e. Where we believe we must do so to comply with applicable laws and regulations; and
f. In circumstances where we believe it is necessary to maintain and improve our services.

3) Retention and security of personal data

Protecting the personal data we collect from you is one of our priorities. We always strive to ensure that your personal data is protected against unauthorized access. We have implemented appropriate electronic and management measures to protect and secure your personal data.

Our headquarters are located in Hong Kong. Your personal data may be accessed by us in Hong Kong or other regions of the world, or transferred by us to any of the third-party companies mentioned above and accessed by such third parties. All personal data you provide will be encrypted and transferred to our servers or the servers of our formally authorized third parties. This personal data can only be accessed by our own or our authorized third-party personnel, who will be instructed to comply with the terms of this privacy statement when accessing this personal data.

Although we will do our best to protect and secure your personal data, we cannot guarantee the security of your personal data transmitted over the Internet or any telecommunications network, and you must bear any risks of transferring personal data to us.

4) Access to or correction of personal data

You may request us to amend your personal data stored in our records at any time. If you wish to exercise your rights, or if you have any questions, please contact us for inquiries. If you wish to amend your personal data, we may require you to provide personal details to verify your identity. We will endeavor to respond to your request within 10 working days. According to Article 28, our company may charge you a reasonable fee for this.